The T21 User-Centric Philosophy

Title21 Software’s point of difference is our fundamental philosophy of customer delight. We have been designing, developing, testing and refining workflow management solutions with real customer inputs and feedback from a diverse set of users from blood centers, hospital labs, medical device and pharmaceutical firms since 2001.

Our team collaborates closely with our customers to understand their vision, needs and requirements. Title21 users span across segments and organizations and include Operations, Quality, Human Resources and Finance, as well as vertically, include technicians, supervisors and senior management. Users are responding to demands in their daily routines to deliver higher quality with tighter budgets, and faster than ever before. From these inputs, we’ve created a comprehensive solution to give users the tools they need to respond to today’s challenges.

Our advanced technology, superior product offerings, easy deployment process, excellent professional care are all outcomes of our unparalleled commitment to our customers. Title21 Software quickly and easily responds to gaps in solution capabilities and market requirements with enhanced functionality. This is a hallmark of Title21 Software from its inception over a decade ago. We understand that our agility and responsiveness to customer needs is why world-class hospitals, blood centers, labs and medical device companies partner with Title21 Software. We are pleased to respond to changing requirements faster than anyone in the market with a skilled team and superior user-centric technology.

Title21 has been successfully implemented by our laboratory, clinical trials, pharmaceutical, medical device, hospital and biologic clients to meet various regulatory requirements including ISO 9000, QS-9000, ISO 14000 21 CFR part 11 and 58 and GxP. Title21 Software offers a dynamic solution, so that you can work in solutions and not be constrained by the limitations of typical applications.